Why is This a Great Opportunity?
Think of this role as mission control for your cases. You keep full visibility across matters, guide the flow of work, anticipate potential roadblocks, and ensure files are positioned for negotiation, settlement, or recovery. When directed by the attorney, you may also take the lead on certain negotiation or settlement activities. This role is ideal for someone who thrives on coordinating moving parts, staying one step ahead, and keeping a fast-paced team operating smoothly.
Job Description:
• Maintain end-to-end oversight of all cases within the pod, ensuring work remains organized, timely, and progressing efficiently
• Assign and prioritize work for Legal Assistants, providing clear direction and reinforcing accuracy, professionalism, and quality standards
• Review case files to identify gaps, resolve missing information, and prepare matters so attorneys are fully equipped for settlement discussions
• Track case progress daily, proactively identifying delays and addressing obstacles to keep matters moving forward
• Perform advanced paralegal functions, including document review, fact verification, and preparation of settlement-related materials
• When directed by the attorney, participate in select negotiation or settlement activities to support timely resolution and recovery efforts
• Communicate proactively with attorneys, adjusters, and internal teams to obtain information, clarify issues, and move cases toward resolution
• Provide day-to-day coaching and guidance to Legal Assistants on workflow management, expectations, and case requirements
• Support pod performance by maintaining consistent throughput and contributing to established KPI and efficiency goals
Qualifications:
• Bachelor’s degree preferred
• Paralegal certificate preferred from an ABA paralegal program preferred
• 3+ years’ experience working in personal injury, insurance claims, workers compensation or related industry
• Ability to manage a high-volume caseload with attention to detail
• Experience organizing and prioritizing multiple tasks in a fast-paced environment
• Strong critical thinking skills and the ability to spot issues early
• Clear, confident communication, written and verbal
• Proactive and results-driven
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