Commercial Collections Rep
Earth City, MO
: Responsibilities include reducing past due balances and providing Finance support for an assigned base of business customer accounts.
: Contact customers by phone, email, and letter to obtain payment or the reason for unpaid charges.
: Provide assistance regarding account balances, payments and invoices or direct to the appropriate department.
: Coordinate with Cash Receipts, Invoicing, Customer Service, Sales, Tax, and Accounts Payable departments as needed to resolve disputed balances or issues preventing payment.
: Take payments by phone and provide invoices, statements, or other documents as needed.
: Utilize Microsoft NAV receivable system to manage assignment, note activity, and schedule follow ups.